General Enquiry

Yes!

Retail store:
LINK@AMK
3 Ang Mo Kio St 62
#03-11
Singapore 569139

Operating Hours:

Mon - Fri, 10am - 7pm
Saturday, 10am - 3pm
Closed on Sun & Public Holidays

You may click here for more information to get to our office.

Definitely! You may drop by during our operating hours to have a whiff of the scents and take a look at our full product range before making a purchase.

Retail store:
LINK@AMK
3 Ang Mo Kio St 62
#03-11
Singapore 569139

Operating Hours:

Mon - Fri, 10am - 7pm
Saturday, 10am - 3pm
Closed on Sun & Public Holidays

You can reach our Customer Service team via:

  • Phone: 66108513
  • Whatsapp: 92711916
  • Email: sales@kironascent.com

Delivery

All orders are sent using tracked courier services and are delivered from Mon - Sat (except Public Holidays). Your orders will be dispatched the following working day after your order is placed.

  • Standard Delivery: 1-3 working days after your order is dispatched.
  • Same-Day Delivery: Orders must be placed before 2pm, and is only available from Mon-Fri. Delivery time can be anytime before 10pm.

• Standard Delivery (1-3 working days) - $2.99 or FREE on orders over $40.
• Same Day Delivery (Cut-off time 2pm) - $29.99 or FREE on orders over $300.

You can find out more on our delivery service here!

Yes! Place your order online and collect it in about 2 hours upon ordering.
Need to pick up urgently? Give us a call to inform our team!

Operating Hours:
Mon - Fri, 10am - 7pm
Sat, 10am - 3pm
Closed on Sun & Public Holidays

Address:

3 Ang Mo Kio St 62 #03-11
LINK@AMK
Singapore 569139

This means that your order has been processed where it's in the midst of packing and awaiting pick up from the courier. So it may not be delivered yet.

Product Inquiry

i) Diffuser Essential Oil
Our revolutionary Diffuser Essential Oil is a water-based type of essential oil made in Singapore. We specially formulated it to be water soluble to provide consistent scenting when diffusing through an aroma diffuser and prevents clogging of diffuser due to the use of incompatible oils.

It is suitable to be used with aroma humidifiers and water air purifiers.

ii) Pure Essential Oil
These are oil-based essential oil, typically used with waterless diffusers such as aroma nebulizers and electric burners. It may also be used for other aromatherapy purposes as directed.

iii) Aroma Reed Refill
Specially formulated for reed diffusers. Refill into your existing reed diffuser bottle and insert replace the sticks.

Each product is designed for a specific type of diffuser. For the best performance, please use the appropriate oil with the recommended diffuser.

Our essential oils are manufactured in Singapore.

We offer a wide range of aroma solutions to suit different spaces and preferences, including:

Aroma Humidifiers - Water-based diffusers that combine aromatherapy with humidifying function
Water Air Purifiers - Uses water to help trap airborne dust and particles while diffusing fragrance, leaving your space feeling fresher and more pleasant.
Aroma Nebulizers - Waterless diffusers that disperse pure essential oils for a more concentrated aroma.
Reed Diffusers - Flame-free, continuous home fragrance using reed sticks.
Hanging Diffusers - Compact fragrance diffusers designed for cars, wardrobes, and small spaces.
Fragrance Sprays - Instant room and fabric fragrance for quick scent refreshment.

Return & Exchanges

Please reach out to our Customer Care Team via WhatsApp at 92711916 or email us at sales@kironascent.com along with your:
i) Order Number
ii) Photo of the items you have received
iii) Description of what you have received and the items you should receive

Kindly place the item aside without opening up the seal and leave the product unused.
We will attend to your case as soon as possible.

Please reach out to our Customer Care Team via WhatsApp at 92711916 or email us at sales@kironascent.com along with your:
i) Order Number
ii) Photos of the damaged/defective item

We will attend to your case as soon as possible.

We offer a 6 month warranty.

If you are experiencing a fault with your Kirona Scent aroma diffusers bought from other retailers, please contact the original selling retailer directly.

If you purchased your Kirona Scent aroma diffusers from kironascent.com, or all other Kirona Scent official store, please contact our Customer Care Team via WhatsApp at 92711916 or email us at sales@kironascent.com along with your:

Please include the following information:
i) Order number
ii) Description of the fault
iii) Short video capturing the fault

We will attend to your case as soon as possible.